I have a reprint of an order. What do I have to do?

Updated 6 months ago by Jessica Lowry

EXACT REORDER:

In the case that you do want an exact reorder, simply log into your account and look under your order history.

Once there, locate the order you wish to reprint and select the option of "reprint" from the drop down menu at the far right. Simply follow the prompted steps to complete the order. For further explanation please watch the video below.

REORDER WITH CHANGES (SAME ARTWORK):

If you wish to print an exact reorder (same artwork as before), but with modifications to the original order that relate to things such as:

  • Quantity Changes
  • Paper Stock Changes
  • Option Changes (ie: added rounded corners this time)
  • Turnaround Speed
  • Shipping address

Log into your account and look under your order history.

Once there, locate the order you wish to reprint and select the option of "reprint" from the drop down menu at the far right. Once you select "reprint," you can edit the order details such as size, quantity and paper type. Once you have made the changes, follow the prompted steps to complete the order. For further explanation please watch the video below.
IMPORTANT! : If you want to change your files, then this is not considered a reprint and you will not be able to place this order following this process. This method of reprinting your order WILL NOT allow you to upload new files. A brand new order must be placed.


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