Checkout & Shipping
Shopping Cart
- What information would be important to put in the comments section of the order?
- What happens if I select "Someone else will upload my files"?
- What can I do if I am having difficulty uploading my files?
- Is it better to upload my files at checkout or to choose "Upload Files Later"?
- If I choose "Upload Files Later," when will I be prompted to upload them?
- How can I place a reprint from my cart?
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Payment
- Why is my payment information required when generating an order online?
- What payment methods do you accept?
- I received a coupon on the home page but now I can't find it! What can I do?
- I liked the Facebook page and didn't get my 1$ off what should I do?
- How do I know if my coupon code has expired?
- How do I get an invoice/receipt for my order?
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Ordering
- What if I immediately realize I made a mistake with the information or artwork with my order after I authorized it for production?
- What do I do if I have a custom order?
- The order I received is not complete. What can I do?
- My order hasn't arrived. What can I do?
- My coupon code isn't working
- Is there a discount if I reorder a previous job?
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Returns, Reprints, Refunds, and Cancelling
Shipping & Delivery
- Will I always receive exactly the quantity I order?
- Why was my order returned to you?
- Why was I charged a UPS address validation fee?
- Why is the customer pickup option not available for my product?
- Why is my delivery estimate so long?
- Why is my customer's address not accepted by your website?
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Print Services
Direct Mail Services
- What's the difference between First Class and Standard?
- What products can be delivered with EDDM?
- What is the turnaround for direct mailing?
- What is the minimum thickness postcard the Post Office will accept?
- What is the minimum number of Direct Mail Postcards I can order?
- What is the largest size postcard that can mail at USPS postcard rates and not letter rates?
- See all 29 articles
Die Cutting Services
- Why order Die-Cutting Services from 4OVER4.COM?
- Where can I get price for Die-Cut Postcards?
- Where can I get price for Die-Cut Business Cards?
- What paper types are available for your Die-Cut products?
- What is your minimums for die-cutting?
- What is the difference between a Basic and Complex Die-Cut Shape?
- See all 18 articles
FAQ & Terms
Glossary
General FAQ
- Can I order a specific quantity not on the list?
- Can I order intermediate quantities to those listed on your site?
- Can we provide our own paper for you to print on?
- Do you apply Sales Tax to orders shipped outside of New York?
- Do you do "gang run" printing?
- Do you have a wide selection of paper and finishes?
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Print Products
Dry Erase Print Products
Retractable Banner Stands
Trading Cards
Straight Tube Fabric Banner Stand
Sales Sheets
Rubber Stamps
Raised Foil Greeting Cards
Raised Spot UV Greeting Cards
Invitations
Header Cards
Greeting Cards
Drink Coasters
Door Hangers
Counter Cards
Bottle Neck Hang Tags
2-Sided Blockout Banners
Translucent Adhesive Vinyl
Design & Files
Proofs
- Will my printed job look exactly like it does on my computer monitor?
- What kind of changes can I request to my proof?
- What is SWOP?
- What if my proof colors don't appear as they should? (ex: black appearing as green).
- What does the red line on my proof mean?
- RGB vs. CMYK? Understanding the 2 is critical.
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Samples
- What type of fold is your company brochure in your free sample pack considered?
- What kinds of samples can I receive?
- What is the difference between a sample and a hard copy proof?
- What is the list of papers offered in the sample pack? How can I get samples that are not inside the Sample Pack
- What if I need a sample that is not in your free sample pack?
- My sample pack did not arrive.
- See all 15 articles
Finishes
- What's the difference between metallic foil and raised foil?
- What's the difference between Spot UV and Raised Spot UV?
- What the difference between synthetic plastic and rigid vinyl?
- What material is Brown Kraft made of and is it recycled?
- What is thicker 14pt or 16pt?
- What is the smallest font size I can use in my raised foil artwork?
- See all 69 articles
Artwork
- Why does my business card crack around the edges?
- Where can I get inspiration for a design?
- What's the difference between the JPEG and TIFF formats?
- What resolution should my files be?
- What kind of changes can I request for my proof?
- What is the process for creating a custom shape/order?
- See all 73 articles
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