If there is an error in your order simply reach out to our Support Team and we will look to resolve the issue. When a package is not delivered due to an incorrect shipping address supplied by the customer, 4OVER4.COM will reship the package to the correct address and charge an additional $15.99 fee due to USPS Policies. Avoid fees by making sure you supply the correct address for each order. Contact Support Team at Support@4over4.com