First, please check your order status by logging into your 4OVER4.COM account and visiting the "Recent Orders" section. If the order status says "Shipped," you can click on the "Actions" drop-down menu to the right of the order and select "Shipping/Track." From there you can see the estimated delivery date. If the order was supposed to be delivered already please contact our support team immediately at (718) 932-2700 or at the link below. Contact Support Team at Support@4over4.com or contact us via Live Chat.