Checkout & Shipping
Shopping Cart
- What information would be important to put in the comments section of the order?
- What happens if I select "Someone else will upload my files"?
- What can I do if I am having difficulty uploading my files?
- Is it better to upload my files at checkout or to choose "Upload Files Later"?
- If I choose "Upload Files Later," when will I be prompted to upload them?
- How can I place a reprint from my cart?
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Payment
- Why is my payment information required when generating an order online?
- What payment methods do you accept?
- I received a coupon on the home page but now I can't find it! What can I do?
- I liked the Facebook page and didn't get my 1$ off what should I do?
- How do I know if my coupon code has expired?
- How do I get an invoice/receipt for my order?
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Ordering
- What if I immediately realize I made a mistake with the information or artwork with my order after I authorized it for production?
- What do I do if I have a custom order?
- The order I received is not complete. What can I do?
- My order hasn't arrived. What can I do?
- My coupon code isn't working
- Is there a discount if I reorder a previous job?
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Returns, Reprints, Refunds, and Cancelling
Shipping & Delivery
- Will I always receive exactly the quantity I order?
- Why was my order returned to you?
- Why was I charged a UPS address validation fee?
- Why is the customer pickup option not available for my product?
- Why is my delivery estimate so long?
- Why is my customer's address not accepted by your website?
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